0
01228 547 996 - [email protected]
Monday - Saturday 10:00 'til 5:00

Collect In Store

You can now place your order online then collect from the shop in Carlisle - absolutely free - whilst adhering to social distancing guidelines!

To take advantage of this service, simply add your required item(s) to your basket and checkout as normal. When checking out, you'll be able to choose Collect from our shop in Carlisle instead of a delivery option and also choose your desired collection date and 30 minute time slot. You can then proceed to place your order and pay online.

COLLECTION INSTRUCTIONS

  1. Park your vehicle in our car park at the front of the store within your chosen collection window.
  2. Call us on 01228 547 996 to let us know you are here and then remain in your vehicle.
  3. Your order will then be placed at our designated collection point within the car park for you to collect as soon as we have returned to the store.
  4. You must remain in your vehicle at all times whilst we are preparing your order for collection.

If you are collecting in person (without a vehicle), you will need to contact us via telephone on arrival at the store car park and we will advise you where to wait whilst your order is prepared for your collection.

If your click and collect order contains fireworks then the person who places the order MUST be over 21 and must also collect the order; we can not hand over these orders to anyone collecting on behalf of the buyer. We will also require ID to be emailed to us prior to collection.

The safety and security of our customers and staff is always our top priority and with this in mind we have taken the decision to temporarily close our Carlisle store and remove our products from various online marketplaces as well as this website with immediate effect.

We can still be contacted by email for any outstanding enqiuries at [email protected]

We appreciate your understanding at this difficult time and we look forward to seeing you again very soon.