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01228 547 996 - [email protected]
Mon-Sat 10:00-5:00, Sun 12:00-4:00

Collect In Store

You can now place your order online then collect from the shop in Carlisle - absolutely free - whilst adhering to social distancing guidelines!

To take advantage of this service, simply add your required item(s) to your basket and checkout as normal. When checking out, you'll be able to choose Collect from our shop in Carlisle instead of a delivery option and also choose your desired collection date and 30 minute time slot. You can then proceed to place your order and pay online.

COLLECTION INSTRUCTIONS

  1. Park your vehicle in our car park at the front of the store within your chosen collection window.
  2. Call us on 01228 547 996 to let us know you are here and then remain in your vehicle.
  3. Your order will then be placed at our designated collection point within the car park for you to collect as soon as we have returned to the store.
  4. You must remain in your vehicle at all times whilst we are preparing your order for collection.

If you are collecting in person (without a vehicle), you will need to contact us via telephone on arrival at the store car park and we will advise you where to wait whilst your order is prepared for your collection.

If your click and collect order contains fireworks then the person who places the order MUST be over 21 and must also collect the order; we can not hand over these orders to anyone collecting on behalf of the buyer. We will also require ID to be emailed to us prior to collection.

Start Shopping Now!

We are currently open and continuing to process orders for delivery throughout the UK and worldwide. Please note that there may be a slight delay to our courier's delivery times.

We are taking the safety and wellbeing of our staff and customers very seriously and are ensuring that we are following the latest advice from the UK Government.

Our store is open Monday to Saturday from 12pm until 4pm, and our Click & Collect service is available from 10am until 4pm.

If you have any questions then please don't hesitate to get in touch with a member of our customer service team.